topic CAN't setup auto recharge, error in post. in Recharge & Network Support

CAN't setup auto recharge, error in post.

DallasG — Sat, 03 Nov 2018 01:26:13 GMT

I used to have auto recharge set up, changed to new plan and I can't set it up anyone, keep getting error ( Sorry, an unexpected error has occurred. Please ensure you have a valid internet connection and try again.) I have internet, I'm using mobile internet to post this, so I don't know what the error is, I have tried using the 2 pins I would have used, same error, every single time, why can't we have a website to do this on, would make things so much easier, but oh no boost have to be special and do it all via an acient app that doesn't work.

Re: CAN't setup auto recharge, error in post.

DrQ — Sun, 04 Nov 2018 08:30:38 GMT

Only real alternative is to try speak to the support team and see if they can isolate the issue for you. Http://livechat.boost.com.au

Re: CAN't setup auto recharge, error in post.

Bcoon — Wed, 12 Dec 2018 23:12:22 GMT

Rather than using the auto recharge button on the front page of the app, use the recharge button, then select the auto-recharge option from there.

Worked for me.