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number has only partially trannsferred

number has only partially trannsferred

Susiec
Rookie (LVL:3)

number has only partially trannsferred

I have just transferred my number over from Optus. I can receive texts and calls on my number, but when messaging and calling out it is a new number. How do I fix? No call centre help available due to Covid-19 

2 REPLIES 2
pvandenh
Community Founder

Re: number has only partially trannsferred

You will need to get hold of Boost support on the phone to help sort it out.

They are there, but may be long queues at some times of the day.


* I am a Boost Australia customer. This is a peer to peer community where users help each other.

Susiec
Rookie (LVL:3)

Re: number has only partially trannsferred

Thank you - I did try but no luck. I'll keep trying.