JOINING BOOST & ACTIVATING YOUR SIM
SETUP & PHONE SUPPORT
RECHARGE & NETWORK SUPPORT
I suspect you may have posted on th e wrong forums. This forum is for Boost AUSTRALIA (note the .com.au in the URL).
The Coolpad Legacy phone is sold by Boost Mobile US.
Their community forums URL is https://community.boostmobile.com/.
This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/