Hello, I was wondering if someone could help me . I was on the phone with a customer care rep and he was trying to help me transfer my current phine to anothr phone. Being that this is my cell phone and I dont have a land line in the process of transferring the phone the call was disconnected which he informed me would happen. My issue is that the other phone is not letting the process gol through, if soemone could attempt to help me get the phone transferred that would be great. Because now both of the phones are disconnected.