Same issue - got msg from Boost saying 24 business hours that was 3 days ago. Called Optus and said to contact Boost for port transfer.
Tried 1800 number - forget it - due to COVID no one available. How come Optus / Telstra have live customer service - total BS.
Went to activate - and says already activated.
So I am now lost - what can I do next?
Is there anyone listening in Boost - next is to report to Fair Trading.