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Tax invoice for payments

Tax invoice for payments

SOLVED
chevstar
Rookie (LVL:3)

Re: Tax invoice for payments

The online invoice is not a tax invoice. Mobile calls are not GST free. The boost callcentre is refusing to give me a tax invoice.

petermcm
Rookie (LVL:3)

Re: Tax invoice for payments

How to I get a paid invoice for my $150 recharge please.

594jessics
Rookie (LVL:3)

Re: Tax invoice for payments

Hope you got your receipt. I had to argue with them and quote fair trading's requirements before they agreed to send me one.

594jessics
Rookie (LVL:3)

Re: Tax invoice for payments

https://www.fairtrading.nsw.gov.au/trades-and-businesses/business-essentials/selling-goods-and-servi... 

 

Boost is required to provide a receipt. If they say no, show them this article. I don't know why doesn't Boost just send out an email with receipt after every recharge. Why make it so hard for consumers?

594jessics
Rookie (LVL:3)

Re: Tax invoice for payments

So are you sending out tax invoices or even recipients for every recharge over $82.5??

pvandenh
Community Founder

Re: Tax invoice for payments


@594jessics wrote:

https://www.fairtrading.nsw.gov.au/trades-and-businesses/business-essentials/selling-goods-and-servi... 

 

Boost is required to provide a receipt. If they say no, show them this article. I don't know why doesn't Boost just send out an email with receipt after every recharge. Why make it so hard for consumers?


They may be able to provide a "receipt" of payment (upon request). A credit card statement also provides the same evidence.

However, Boost does not need to provide a "tax invoice", as according to ATO, companies are not required to issue a tax invoice where the sale is not taxable. And prepaid phone services are not subject to GST at the time the payment is made.

 

Some ATO light reading

 

 


* I am a Boost Australia customer. This is a peer to peer community where users help each other.