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TEXTING NEW ZEALAND

TEXTING NEW ZEALAND

Spectator

TEXTING NEW ZEALAND

I have an iPhone 8 and have recently switched to Boost. My contact in NZ does not receive my texts from the Boost service - neither on my phone or my wife's Boost iPhone. The intended receiver can receive texts using the same number from my Optus iPhone. 

 

My call to the 'help' desk was no help at all. "Use 0011 64... in from of the number rather than "+64". And yes, I am dropping the "0" prefix. I have also triple checked the NZ number.

 

My wife's phone can text her brother in the UK.

 

Any suggestions for a solution?

 

Thanks in advance.

Tags (2)
2 REPLIES 2
Rookie (LVL:4)

Re: TEXTING NEW ZEALAND

You may have to RESET your phone to factory... Sounds like a Trojan from a website redirecting your SMS to somewhere else.

Use ##004# dial it
Use ##002# dial it

Then try and SMS again
Rookie (LVL:3)

Re: TEXTING NEW ZEALAND

I’ve got exactly the same problem, the call centres have no idea and the issue is never resolved despite endless promises! Needs to be resolved or BOOST gets the chop !