Solved: Recharge did not work

Yuppie · ‎23-06-2020

I've successfully activated my SIM, loaded $15 but unable to make calls. Says i need ro recharge money even though I loades $15. Very frustrated, was hoping bringing my business to Boost would be an easy process. Hope they havent ripped me off with my recharge not working.

pvandenh · ‎24-06-2020

How did you load $15? Or was it a half price $30 promo?

There isn't normally a $15 recharge option, BUT there is a $15 "add on" option used for roaming abroad, but that doesn't cover any local calls within Australia.

This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

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pvandenh · ‎24-06-2020

How did you load $15? Or was it a half price $30 promo?

There isn't normally a $15 recharge option, BUT there is a $15 "add on" option used for roaming abroad, but that doesn't cover any local calls within Australia.

This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

View solution in original post

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