RCS chat

[SachaMc]

Hi there

Pixel 4XL owner here. Up until this morning, chat features in Android Message app has been working fine. Since this morning, it has stopped. I turned off the feature and turned it on again via messaging settings and now I am getting the error "your operator doesn't support these features".

I have tried the steps in this support article to no avail. Has something gone amiss / Boost stopped supporting RCS?

https://support.google.com/messages/answer/9363493?hl=en

[pvandenh]

This week, Google started rolling out their own RCS server to all Australia carriers (so cross-carrier RCS now works). I think Telstra turned their RCS server off as a result.

You may need to reset the messages and carrier services data to have it work correctly.

1. Turn your phone onto Airplane mode

2. Go to your phone Settings > Apps

3. Find the "Messages" (Google) app 

4. Force close that app
5. Clear cache + data on the app

6. Find "Carrier Services" app
7. Force close that app
8. Clear cache + data on the app

9. Reboot the phone.

10. Turn off Airplane mode

11. Open Messages > Settings > Chat Features and then follow the prompts to confirm and verify your number for Chat Features (RCS). This step may take a few minutes.

[jez_bo]

I have been trying to get RCS to work again on my s20+ 5g. I've done everything. Even boost live chat couldn't help me, let alone who what RCS is. Has anyone got it to work on their S20?