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Problem with Telstra prepaid account following porting no from Telstra to boost

Problem with Telstra prepaid account following porting no from Telstra to boost

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Problem with Telstra prepaid account following porting no from Telstra to boost

Hi
I ported my Telstra no to Boost and bought 12 month 80gb and ulitd call text pkge.
My prepay Telstra was on auto recharge. Which I think I've managed to cancel after it continued to auto recharge.
Now my Boost balance shows the 80gb and unltd call text along with the old prepaid deal 5gb , 100 call and txt and a balance of 5c .
Despite calling boost yesterday , it is still showing this.?
Any advice would be appreciated