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Phone not connecting calls

Phone not connecting calls

Spectator

Phone not connecting calls

Hi,

 

I recharged my Boost SIM 2 days ago and ever since it will not connect a phone call. When I get a call it connects but I can't hear anyone and they can't hear me. I believe the phone is in good working order and this is a Boost problem. Obviously I can't call Boost to troubleshoot the problem.

 

Text and all other operations are fine.

 

Anyone have any soultions?

 

Thanks,

Geoff

1 REPLY 1
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Spectator

Re: Phone not connecting calls

Hi Geoff,

 

I am having the same issue since last few weeks, the network shows ok on the screen but I cannot hear the call and can not call anyone. After dialling the phone numbers it remains dead. 

 

Data call works by using mobile apps for family and friends but does not work for all these services or offices. I try calling withdraw my subscription with Boost which will expire in September 2020, however, I cannot make a call.

It is a total ripoff, I might need to subscribe to another provider while Boost is already paid.

How did you fix your issue?

 

Thanks

Paul