A PUK code is a 'Personal Unlocking Key' that protects and locks your SIM Card. Occaionally you may have reason us it to unlock your phone.
There are several ways you can get your PUK code.
On your SIM packaging
When you buy your SIM card, it’s attached to a larger piece of plastic that you pop it out of. That’s where you’ll find your PUK code. By default, your PIN code is the last 4 digits of your PUK code – but obviously if you’ve changed your PIN code yourself, this will no longer apply.
Retrieve it online
If you’ve thrown away the packaging that came with your phone, don’t stress. You can retrieve your PUK code online with your full name, mobile number and date of birth as shown on your account. Enter those details here and you’ll be provided with your PUK code.
Speak to one of our reps
You can always take the old-school option and chat to us on 125 8881 (8am-9pm, 7 days) or live chat (24hrs, 7 days). Our trained reps will have all the info you need.
You can retireve your PUK code by one of the methods mentioned above. If you have any issues just let us know.
Hello I am an existing customer and after several hours of chat, emails, calls to boost to resolve the issue of having NO SERVICE on my new device, I am hoping this is the resolution!
Please reply with the PUK CODE that will unlock the data/service on my device please. Thanks
You have posted on the Boost Australia Community, please refer here for assistance:
Boost Mobile USA
Please note that I have also removed your number to protect your privacy.
I was wondering the same thing. Its says to enter all your information...but where? A website? Maybe a private message to an agent? I have tried that already and it seemed almost impossible to find a private message link for an agent. Instructions I read: (Tap on the icon or pic for the agent, on the next screen tap private message this agent.) I tried this several times. It seems to be so simple, but I cant locate that option. I gotta be missing something!? Good luck to u...wish me luck!