Boost Mobile Community
Got a Question? Search Current Forums
cancel
Showing results for 
Search instead for 
Did you mean: 

Nothing works

Nothing works

Highlighted
Rookie (LVL:3)

Nothing works

For 2 weeks now my service is nothing. It comes and goes while driving, but I have to find Wi-Fi so I can at least check email. My phone is an LG X Power, with no extra apps. 2 days with Boost tech support got me nowhere. Cannot connect to the internet, place calls, or send text messages. I've reset my phone power Boost, still nothing. I was migrated from virgin mobile. Never had problems in 5 years until now. I've been unemployed for several months and am hoping I have not missed any calls related to my jobsearch. If I cane find a solution I will be switching carriers. Please help...

2 REPLIES 2
Highlighted
Community Founder

Re: Nothing works

That model phone doesn't cover some of the bands required for Telstra network connectivity.

The main one you want for coverage purposes, will be 4G band 28.

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

Highlighted
Rookie (LVL:3)

Re: Nothing works

4C & 2B what does that mean, isit a setting on my phone? I do not understand...