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Not getting calls from optus, vodafone, virgin Network numbers.

Not getting calls from optus, vodafone, virgin Network numbers.

Spectator

Not getting calls from optus, vodafone, virgin Network numbers.

Hi all, I'm having an issue where anyone who calls or texts me that is with optus, Vodafone etc can't get through to me, no ringing it's as if my number is disconnected. Weirdly I can get texts from a college who I think is with virgin but no calls and all Telstra numbers can call and text me fine. The last calls/texts I received from Optus numbers were on the 11/8/18 since then nothing. I ported over from Optus to Boost on the 28/12/17 and hadn't had any troubles until that date in August. Any ideas?

Cheers - Sam.
1 REPLY
Champion (LVL:1)

Re: Not getting calls from optus, vodafone, virgin Network numbers.

It likely means that the forwarding put in place after the porting the number isn’t right. I would suggest calling and get them to speak to the number portability team who should be able to work with the other networks to fix this.
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