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Not Receiving Calls

Not Receiving Calls

SuziQ
Rookie (LVL:3)

Not Receiving Calls

Hi folks

My Mum swapped over to Boost over a week ago now. We're in Perth, Aus. All works fine, except she  can't receive calls from friends/family that are with Vodafone. I've been in live chats with Boost support every day for hours on end and keep going round and round in circles, with no success, and getting pretty frustrated. Can anyone out there offer solutions for this issue .. her phone is a Huwawei. Thanks - Suzi Q 🙁