Boost Mobile Community
Got a Question? Search Current Forums
cancel
Showing results for 
Search instead for 
Did you mean: 

Issues regarding Swapping Devices from galaxy j7 to moto g6

Issues regarding Swapping Devices from galaxy j7 to moto g6

Spectator

Issues regarding Swapping Devices from galaxy j7 to moto g6

When I'm being prompted to enter the MEID and ICCID of my new Moto G6 am I supposed to be entering the ICCID of a new SIM card or the SIM card that is/was being use on my old phone that I'm upgrading from? I tried taking the SIM card from my old phone (Galaxy J7) and entering it's ICCID as I've done this before when swapping devices. The website says it can't process the ICCID and asks me to try again. I don't want to needlessly spend money on a new SIM card so I figured I'd ask the community if they have encountered or know a solution to this problem.

1 REPLY 1
Champion (LVL:1)

Re: Issues regarding Swapping Devices from galaxy j7 to moto g6

Hey there. Looks like you are looking for Boost Mobile in the USA. You have actually posted on Boost Australia. I did find what might be a relative post on their community here for you though so that might be a place to start or if need be start a post over there.

https://community.boostmobile.com/t5/iPhone/ICCID-doesn-t-match/td-p/48582
---