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INCOMING INTERNATIONAL CALLS

INCOMING INTERNATIONAL CALLS

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Rookie (LVL:3)

INCOMING INTERNATIONAL CALLS

Hi

 

Currently in Myanmar, I have bought the Addon plus the extra as Myanmar is not in the listed countries.

 

However I can call out and I can recieve sms / mms from Australia but I cannot recieve incoming calls or send sms; I do get notification that someone called and did or did not leave a message - although the phone never rang at my end.  I have had family spend the last 2 days calling through to Boost but not getting through.  The online chat is not operational at this time due to the Covid situation.  I have tried changing settings and changing from Samsung to Sony mobile phones, restarted many times and still not reciving incoming calls (getting the sms notification of the attempted call) and I can call using the boost number but I cannot send sms.

Thanks in advance for any help that might be provided.