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I purchased the wrong type of SIM and have no phone to call customer service

I purchased the wrong type of SIM and have no phone to call customer service

MBROOKS
Spectator

I purchased the wrong type of SIM and have no phone to call customer service

Hi, I purchased the wrong type of SIM this morning (bought a standard when my phone requires a micro). I spoke with live chat who said I need to call customer service, however I cannot do this as I currently have no SIM. The order number is BO500827748. Can someone please contact me asap regarding this?

 

Many thanks,

Mel

2 REPLIES 2
CJNET24
Community Founder

Re: I purchased the wrong type of SIM and have no phone to call customer service

Hi Mel

 

Do you have a Telstra landline phone, or access to one? You can call 125 8881 and they'll no doubt be able to help you out.

 

If you haven't opened the Boost Starter Kit, and you still have the receipt, you can always take it back for a refund then grab the Micro SIM version.

 

Goodluck!

CORY | I do not work for Boost or Telstra.

Boost Care: 125 8881 or 1800 026 678 . Or Live Chat 24x7: http://livechat.boost.com.au
Lewis
Community Founder

Re: I purchased the wrong type of SIM and have no phone to call customer service

Hi Mel,

 

Perhaps if you're not able to call them then you can chat with Boost Customer Care online by clicking here.

Let me know how you go! Smiley Very Happy

Regards,

Lewis