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I inadvertently recharged before my expiry date. Will my recharge start from my expiry date?

I inadvertently recharged before my expiry date. Will my recharge start from my expiry date?

joniblac
Amateur (LVL:3)

I inadvertently recharged before my expiry date. Will my recharge start from my expiry date?

 
2 REPLIES 2
Lewis
Community Founder

Re: I inadvertently recharged before my expiry date. Will my recharge start from my expiry date?

No. Your recharge will start from the date and time that you recharged.
Regards,

Lewis
pvandenh
Community Founder

Re: I inadvertently recharged before my expiry date. Will my recharge start from my expiry date?

It did something similar. Actually recharged twice in 15 mins (so I lost almost the whole month). I called Boost customer care and nicely asked if they could help. They agreed, and put a not on my account about what happened. They told me to call the next month when ready to recharge, and give them my note reference number, and they would action it manually. Phew.

* I am a Boost Australia customer. This is a peer to peer community where users help each other.