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Galaxy S20 Activation Issue

Galaxy S20 Activation Issue

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Spectator

Galaxy S20 Activation Issue

I just received my Samsung Galaxy S20 5G that I ordered from Boost Mobile (to replace my Galaxy S8 which has died).

 

The S20 came with a different SIM card in an envelope, so I removed the SIM card that was in the phone and replaced it with the one from the envelope.

 

I went online and went through the Activation process to transfer my existing number, which seemed to go okay.

 

I went through the regular set up process on the S20.

 

It has been over an hour now, and my S20 has notifications that say "Invalid SIM card" and "Please contact Sprint to unlock your device."

 

Please help.

 

 

 

1 REPLY 1
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Community Founder

Re: Galaxy S20 Activation Issue

Please note, this forum is for Boost Australia.

You may want Boost USA, which is at https://community.boostmobile.com/

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/