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Error when trying to change plaN

Error when trying to change plaN

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Spectator

Error when trying to change plaN

Through the mobile app I'm not able to change my plan to anytime plus. All I get is "Sorry there has been an error in processing your request. Please try again later."

I've tried changing my plan using #111# as well with the same result and I've tried three times over the last 2 weeks.

1 REPLY 1
Spectator

Re: Error when trying to change plaN

I get the exact same problem when trying to switch from:


- Boost UNLT Plus

to

- Anytime Plus

 

Everytime I try to do this via #111# I get "Sorry there has been an error in processing your request. Please try again later."

 

I first tried to do the plan change about 8 weeks ago and eventually gave up. Tried again last night 3x times and this error message is still stopping me from switching plans.