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Can’t activate

Can’t activate

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Spectator

Can’t activate

I've submitted my new sim and new number for activating for 2 days ago but I can't use is. I haven't got any messages from a message that I've got it about it's in progress.

Id like to know what is happening right now.

2 REPLIES 2
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Rookie (LVL:3)

Re: Can’t activate

Mate, Same issue here. I activated it on the 9th of June. The only thing I got was an email saying that activation is undergoing, this will be finished in 4-24 hours, then nothing happened.

I really want to know as well. Did you get the email?

Highlighted
Community Founder

Re: Can’t activate

If you havern't done so already, I suggest calling Boost support team for new customers. Sounds like the port process is stuck, and new manual intervention.

 

New customers: 1800 100 933
(9am-9pm AEST, 7 days. Due to increased quarantine measures, wait times might be longer than normal.)

 


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