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Call DROP OUTS 15-20 TIMES PER DAY

Call DROP OUTS 15-20 TIMES PER DAY

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Rookie (LVL:3)

Call DROP OUTS 15-20 TIMES PER DAY

For the past month or so I have been experiencing call drop outs 15+ times per day. 

 

It has now reached the stage where colleagues call me over Facetime Audio because of the frequency.

 

The drop outs only occur in my area - I have between 4-5 "bars" of signal strength at all times. I have an iPhone 8 (latest version of ios). When I am not near my home, I do not experience the drop outs.

 

I can often make calls for ~1hr without problems. Then, I will go through a stage where I can't get a phone call to survive past 2-3 minutes between drop outs.

 

I have lived in my current home for 5+ years and this only started in the past month or so.

 

Boost phone support is non existant - and live chat seems to be disabled, hence this post.

 

Any suggestions? New Sim card?

2 REPLIES 2
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Community Founder

Re: Call DROP OUTS 15-20 TIMES PER DAY

It may be a network issue in the area.

Check here : https://outages.telstra.com.au/#

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

Highlighted
Rookie (LVL:3)

Re: Call DROP OUTS 15-20 TIMES PER DAY

Good thinking - I checked, but it says that there are no known issues in the area.

 

Today I was on the phone while driving. I was on the phone for around 30 mins and as I drove up my street it dropped out. I was ~100m from my house, far too far for it to be wifi related...