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Broken Phone (SD Card)

Broken Phone (SD Card)

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Thylacine
Thylacine
Rookie (LVL:3)
‎08-08-2018 5:54 AM
‎08-08-2018 5:54 AM

Broken Phone (SD Card)

About a month ago we purchased a Samsung Galaxy J2 Pro 2018 from Boost (Telstra, whatever) for my autistic son, we have only just got around to putting a 16 GB nano sd card into it and we find it is not reading the card, we have tried the card in 2 Samsung tablets and it reads fine. Can someone point me in the right direction of who to contact about this issue?

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DrQ
Champion (LVL:1)
‎10-08-2018 12:55 AM
‎10-08-2018 12:55 AM

Re: Broken Phone (SD Card)

Your options are to return to the store where you purchased it and they can assist you, you can contact Samsung, or you can try a Telstra store who can send it off for you to be investigated.

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Thylacine
Thylacine
Rookie (LVL:3)
‎16-08-2018 5:16 AM
‎16-08-2018 5:16 AM

Re: Broken Phone (SD Card)

Why I asked the question is that I actually purchased the phone through the Boost website.

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