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to keep existing no

to keep existing no

sunilkaravatt
Spectator

to keep existing no

 i activated a sim today , i want to keep my existing no

3 REPLIES 3
DanK
Community Manager

Re: to keep existing no

Bringing a number across to Boost is fairly straightforward but it needs to be done when activatingthe new SIM not after. Instructions can be found here https://community.boost.com.au/t5/Activations-Porting-KB/How-do-I-bring-my-existing-mobile-number-an...

 

It sounds like you have already activated, if so contact Live Chat and they should be able to help you with the process to transfer your number.

Chrissy1
Rookie (LVL:3)

Re: to keep existing no


Hi I bought a sim card yesterday and actived it online and swap my old number over as well . and then a message came up saying it will take 24hrs for my old number to get transfer to my new sim card and its been 24hrs and still nothing ???
sneakypuss
Professional (LVL:2)

Re: to keep existing no

Hi @Chrissy1

 

It can take 24-48 hours for the number swap to complete.  If the number still isnt active after that time, I'd suggest contacting
Boost Customer Care on 125 8881 or speak to them via Boost Live Chat  


Regards

SP