I've received a text message which advised me to recharge $150 so I will receive 40GB bonus, I've just recharged but only received 80GB in my account, how do I get the 40GB bonus data?
I purchsaed a sim and the $150 12 month plan only to recieve 80gb when I check my balance via the Boost Mobile app.
Same here also, I tried live chat but only got as far as the virtual assistant. Stated that it takes 72 hours to update data so I need to wait for another 12 or so.
Although it should be an automatic feature which happens immediately..........
I should add that I received the following text a week before my auto-recharge went through:
Get 40GB bonus when you recharge $150 before 26/03/20! Use in Aus in 12 months. Recharge now bst.st/r Opt out 1800039059
My auto-recharge date was 25th.
This might need a call to the TIO if a reasonable discussion fails.
Same here. I recharged before the cutoff so i would get the extra data and haven't got anything. Been on hold for a while now.