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I have an issue where sometimes my calls do not reach my phone and go directly to voicemail.
I've confirmed that
I've even tested to see whether my phone rings or not using my landline. I can confirm there are instances where it does and where it doesn't, even though it is still in the same location.
This is a recent issue (over the last month) and is very irritating. Has anything changed in the back-end with regards to my account recently?