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Your Number doesnt exist

Your Number doesnt exist

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Spectator

Your Number doesnt exist

I just ported my number from optus, I can receive a phone call, place a call but i cant not recharge. when I try to recharge it says 

It looks like that number doesn't exist

Please make sure you have entered the correct Boost Pre-Paid mobile number. (Error: 68)

 

Has anyone faced this problem before? How did you fix it? I tried the support, they said wait. Actually this is my second sime, first one they couldn't port. 

I really need to make phone calls and I am stuck.