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Recharging with $40 monthly plan but getting no minutes to call UAE

Recharging with $40 monthly plan but getting no minutes to call UAE

adeel1980
Rookie (LVL:4)

Recharging with $40 monthly plan but getting no minutes to call UAE

Hi Everyone,

 

I have boost anytime ultra offer in my plan but I cant make calls to UAE even though its mentioned on the website that I have 300 minutes to make call to UAE from $40 plan. 

 

I have $40 plan with 28 minutes expiry date.

1 REPLY 1
pvandenh
Community Founder

Re: Recharging with $40 monthly plan but getting no minutes to call UAE

You may need to double check your inclusions.

Looks like UAE was not part of the international calling inclusion on the Anytime Ultra offer, but it is on the newest offer "New Boost Prepaid".

 

You can check your offer inclusions also in the Boost app.

 

https://boost.com.au/get-help/compare-your-anytime-ultra-plan/#INCLUDED_INTERNATIONAL_DESTINATIONS

 

I am not sure if you can migrate yourself to that newest plan. New customers will go into it, but I think all existing customer need to be migrated (new system). Might be best to ask Boost support about migrating your account if you really need the UAE calls.


* I am a Boost Australia customer. This is a peer to peer community where users help each other.