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Recharge out of service number

Recharge out of service number

Spectator

Recharge out of service number

Hello,

 

So today I needed credit on my phone and I recharged, what I didn't know was my number was out of service, which didn't stop Boost taking my money though.

 

So now I am $30 down with no credit, are there any solutions?

 

Thanks!

1 REPLY 1
Community Manager

Re: Recharge out of service number

Hi hiles_adam, 

Im sorry to hear that. Boost SIMS stay active for 6 months without being recharged. If it has been longer than 6 months and you have not recharged your SIM, it will become inactive. However if the SIM is inactive you should not be charged. 

Please contact Boost on 125 8881 (8am-9pm, 7 days) or on live chat (24hrs, 7 days) so we can check the charges get this resolved for you. 

Regards –