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My data didn't rollover.

My data didn't rollover.

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Spectator

My data didn't rollover.

I recharged my $150 80GB 1 day before expiry (today) and I only have 80GB instead of the 107 had my data rolled over. Does the rolled over data take time to process or has something gone wrong?

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Founder

Re: My date didn't rollover.

According to the CIS document, data rollover only applies to the monthly plans (so not the 7 day, 6 month or 12 month plans).

https://boost.com.au/CIS_25022019.pdf

 

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

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1 REPLY 1
Highlighted
Community Founder

Re: My date didn't rollover.

According to the CIS document, data rollover only applies to the monthly plans (so not the 7 day, 6 month or 12 month plans).

https://boost.com.au/CIS_25022019.pdf

 

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

View solution in original post