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How do I get a refund?

How do I get a refund?

Amateur (LVL:1)

How do I get a refund?

I ordered a Boost SIM with the intention of porting my Telstra post-paid number over, but due to the pandemic I have not been able to reach Telstra to switch my post-paid account to pre-paid. This is despite trying almost daily to call them.


As a result I am unable to port my number over and will lose the chance to activate my SIM and get the additional data.


Now I find myself unable to contact boost support either. How do I go about getting a refund?

Rookie (LVL:3)

Re: How do I get a refund?

Same issue here.