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How do I cancel automatic recharge ?

How do I cancel automatic recharge ?

SOLVED
oygle
Professional (LVL:1)

How do I cancel automatic recharge ?

How do I cancel automatic recharge ? Does it have to be initiated at my bank or sourced from Boost ?

1 ACCEPTED SOLUTION

Accepted Solutions
TommyR
Boost Alumni (Retired)

Re: How do I cancel automatic recharge ?

Hi oygle, 
 

Yes, to delete an Auto Recharge go into the Auto Recharge menu by visiting care.boost.com.au on your phones browser  or access  #111# from your Boost mobile and selecting the Auto Recharge option, followed by the Delete option.  You will be required to confirm you want to delete your Auto Recharge by providing your 4 digit Recharge PIN.

Regards - 

View solution in original post

3 REPLIES 3
TommyR
Boost Alumni (Retired)

Re: How do I cancel automatic recharge ?

Hi oygle, 
 

Yes, to delete an Auto Recharge go into the Auto Recharge menu by visiting care.boost.com.au on your phones browser  or access  #111# from your Boost mobile and selecting the Auto Recharge option, followed by the Delete option.  You will be required to confirm you want to delete your Auto Recharge by providing your 4 digit Recharge PIN.

Regards - 

View solution in original post

oygle
Professional (LVL:1)

Re: How do I cancel automatic recharge ?

Thanks TommyR

danmurdoch
Spectator

Re: How do I cancel automatic recharge ?

I cannot contact Boost to cancel my auto recharge as I do not have the SIM card any more what do I do also impossible to get them on the phone. Urgent help. I need to cancel this auto recharge from my Bank.