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Bringing your existing number to Boost Mobile?
It’s important that you have a 3 G 850 MHz compatible handset to use with your SIM
Bring your existing number to Boost Mobile from Telstra?
If you’re bringing your number across to Boost Mobile from Telstra, you’ll need a blank SIM that will be compatible on the Boost Network. To request a blank SIM, chat to our customer care team at Boost Live Chat
When you receive your blank SIM pack, contact Boost Live Chat to complete activation
If you are currently using an iphone please check iPhone unlocking process to check if your phone needs to be unlocked or not.
Check if your Pre-Paid service is active
When you receive an email or SMS notification from us confirming your Pre-Paid service is active, you should be able to use your device. If it’s not working, try switching your device off and on again.
If you don’t receive an email or SMS, you can check if your service is active by inserting your SIM, switching your device on and checking whether signal bars appear. Alternatively, try accessing the internet from your device.
Regular activation takes about 10 minutes. In some cases it may take up to 4 hours.
If you’re bringing a number from another provider activation will occur 4 to 24 hours from processing. If you make the request outside business hours we’ll process it on the next business day.