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HOW DO I CANCEL AUTO RECHARGE?

HOW DO I CANCEL AUTO RECHARGE?

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Rookie (LVL:3)

HOW DO I CANCEL AUTO RECHARGE?

Hi, I tried selecting auto recharge in the Boost app, and dialling #111# on my Boost phone as the FAQ told me to do, but there is no option for cancelling or deleting it.

I am done with this company and willing to switch carrier, but my next auto recharge date is 17th Sep and I am in a hurry.

Does anyone know how to cancel it?

 

I already tried everything FAQ said as below

"To cancel, select auto recharge in the Boost App and follow the prompts. You can also manage or cancel your auto recharge using care.boost.com.au or dialling #111# on your Boost phone."

1 REPLY 1
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Rookie (LVL:3)

Re: HOW DO I CANCEL AUTO RECHARGE?

Solved.

More options showed up after resetting the auto recharge.