I have recharged twice within the timeframes recently and lost my data. There is no longer customer service available to rectify the issue by phone or chat. Anyone else had this issue lately? I'm thinking I'll just switch providers at this point
I don't think you've lost you data, it just doesn't show in the app. I've just asked exactly the same question in another forum post. When I chatted to boost, they informed me the data had rolled over, but it is yet to show up in the app.