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Cant text nz cell phOne

Cant text nz cell phOne

MandyF
Amateur (LVL:1)

Cant text nz cell phOne

New Boost Customer: I can't understand why I can text my mother in nz but not my sister-in-law. I keep getting this text from Telstra when I try:

"Since 30th Sept 19, we no longer provide SMS to fixed phone services. For details see telstra.com/featureexit"

What does all this mean? I purchased from Boost as it offered texting to nz. Please explain?

1 REPLY 1
pvandenh
Community Founder

Re: Cant text nz cell phOne

That error message is implying that the number being sent the sms message is a landline number (not a mobile number).

Maybe double check it. Maybe you have both numbers saved against the contact in you address book, and it is using the wrong number for SMS.


* I am a Boost Australia customer. This is a peer to peer community where users help each other.