Can't set up auto recharge since change to new app
Ever since I was updated to the new app I haven't been able to set up my auto recharge. If I can't sort it this month I'm changing carrier as the people on the help line have no idea either. They just tell me to recharge and then set it up. I don't get the option to set it up and I can only try that once a month when I recharge.
I've tried both the app, and by dialling #111#
Can anyone here help me out? The only reason I'm perservering is I'd prefer to stay on the telstra network.