CAN't setup auto recharge, error in post.

[DallasG]

I used to have auto recharge set up, changed to new plan and I can't set it up anyone, keep getting error ( Sorry, an unexpected error has occurred. Please ensure you have a valid internet connection and try again.) I have internet, I'm using mobile internet to post this, so I don't know what the error is, I have tried using the 2 pins I would have used, same error, every single time, why can't we have a website to do this on, would make things so much easier, but oh no boost have to be special and do it all via an acient app that doesn't  work.

[DrQ]

Only real alternative is to try speak to the support team and see if they can isolate the issue for you. Http://livechat.boost.com.au

[Bcoon]

Rather than using the auto recharge button on the front page of the app, use the recharge button, then select the auto-recharge option from there.

Worked for me.

[wc13]

Worked for me why can't boost fix software bug

[Coolvirgo54]

they are unlikely to respond or fix the problem while they continue to deny there is a problem and are actually quite rude about it.

[Timmeh]

I have the same issue. the app is garbage and dosent work. boost clearly wont fix it or offer support im guessing as it saves them money. i am a new customer trialing the service but if i am going to be left with no phone at work bc auto recharge wont work and data is cut off when it runs out and i cant recharge via the app or wifi then ill be leaving. its stupid you cant log into the website and set things up since the app is usless. 

[DallasG]

I've been with aldi for a year now, infinetly better value and service than boost ever was, I'd recommend them as a budget friendly mobile provider.