BOOST MOBILE HELP

Support Article

How do I set up Auto recharge?

With auto recharge your phone will automatically recharge on expiry so you don't need to worry about recharging.

How to set up auto recharge using My Boost Mobile App:

Take the hassle out of recharging - follow these simple steps:

Payments Tab:

To set up Auto Recharge:
1. Sign in to the My Boost App with your Username and Password
2. Go to the Payments tab and ‘Auto recharge’ under the Recharge section
3. Select the auto recharge amount and confirm

Services Tab:
1. Sign in to the My Boost App with your Username and Password
2. Go to the Services tab and select your Boost Pre-Paid service
3. Scroll down to ‘More with your Mobile’ section and select Auto Recharge
4. Select the auto recharge amount and confirm

How to set up auto recharge using My Boost Mobile Online

1. Go to the website
2. Enter your Username and password and click the black "sign in" button.
3. Confirm your identity through the two-step verification. Select where you'd like us to send your one-time code. e.g. email or phone number. Then tap the black "Next" button.
4. Enter the 6 digit code then click the "Next" button.
5. Go to "Services" tab and the choose "Manage Pre-paid".
6. Scroll down to More with your mobile section and select "Auto recharge:Off"
7. Select your auto recharge amount and follow the prompts

If you're on one of our older plans (e.g. Anytime Ultra or Anytime Plus), you will be able to set up auto recharge in a couple of months, once you’ve been moved onto our new plans and are eligible to use the new My Boost Mobile app. We will notify you when this has taken place. 

Still got questions on Auto Recharge? Check out our full Auto Recharge FAQs.

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