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waited for a collective 100mins on hold

waited for a collective 100mins on hold

Rookie (LVL:3)

waited for a collective 100mins on hold

trying to set up as a new customer porting over from an existing prepaid service on telstra network. there is no live chat available and waited on hold for almost 2 hours.

how can I become a new customer if no-one helps me.20200630_121459[1].jpg

1 REPLY 1
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Rookie (LVL:3)

Re: waited for a collective 100mins on hold

third attempt for the day 45 mins.... still on hold.

 

I'm really questioning if its worth switching to boost.

 

un-happy new customer!!