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regarding the porting of boost sim with my existing no.

regarding the porting of boost sim with my existing no.

Spectator

regarding the porting of boost sim with my existing no.

I activated a Boost sim, and during the process entered my old mobile phone number to port across.  However, after sign-up it says: AGNES, YOUR PRE-PAID SERVICE <Removed for Privacy> IS ACTIVATING, which is not my old number. I also got a SMS with this new number in it. Will it still switch over to my old number when porting is complete?

2 REPLIES 2
Spectator

Re: regarding the porting of boost sim with my existing no.

even i just activated my new boost sim and i was asked to keep my exicting number i put my number and still i got same mes like that <new number> is activated. then what about keeping same number i was using ???? 

can someone help us here please... its been 2 hours i am waiting for reply or anykind of solutions, i also try to contact boost customer services but they are too busy and not picking up calls.

help me outttttttttttttttttttttttttt

Rookie (LVL:3)

Re: regarding the porting of boost sim with my existing no.

Hey Agnes, I got the same issue. I was trying to keep my old number while activating the sim online and I got a message where I was allocated a new number. Apparently, I did have a chat with the customer care and they informed me that the porting request online did not work for me and hence the system allocated me a number. They manually reuqested a porting . Hoping its all done now correctly. Try contacting them or call them up.