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Where to recharge and 1800 and 13 numbers still included?

Where to recharge and 1800 and 13 numbers still included?

SOLVED
chellsbells
Rookie (LVL:3)

Where to recharge and 1800 and 13 numbers still included?

I'm looking at suggesting for someone to sign up to Boost mobile.

 

However I just wanted current clarification that 1800 and 13 numbers are included.

Also what are all the ways to recharge as this person isn't internet literate.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
pvandenh
Community Founder

Re: Where to recharge and 1800 and 13 numbers still included?

Yes those calls are included.

 

To recharge, on the phone itself you dial #111# and a menu pops up. Select the menu options to recharge via credit card, or PayPal, or via voucher (bought at the register in Coles/Woolworths, etc).


* I am a Boost Australia customer. This is a peer to peer community where users help each other.

View solution in original post

5 REPLIES 5
pvandenh
Community Founder

Re: Where to recharge and 1800 and 13 numbers still included?

Yes those calls are included.

 

To recharge, on the phone itself you dial #111# and a menu pops up. Select the menu options to recharge via credit card, or PayPal, or via voucher (bought at the register in Coles/Woolworths, etc).


* I am a Boost Australia customer. This is a peer to peer community where users help each other.

View solution in original post

nefy
Community Founder

Re: Where to recharge and 1800 and 13 numbers still included?


@chellsbells wrote:

I'm looking at suggesting for someone to sign up to Boost mobile.

 

However I just wanted current clarification that 1800 and 13 numbers are included.

Also what are all the ways to recharge as this person isn't internet literate.

 

Thanks.


1800, 13 and 1300 numbers are part of your UNLTD calls

 

Recharges can be done on the phone through #111# and when a pop menu appears you just have to respond with the number corresponding to your choice on the white bar below.

 

Also if this still seems difficult for your friend, you can just ask him to recharge via voucher (BOOST UNLTD) and call 1258881 and the consultants will be more than happy to recharge the service for him.

If you were able to get the answer pls don't forget to mark the post as an Accepted Solution. If you also found someone helpful do not forget to give them Kudos to show your appreciation." None of us here are working for Boost or Telstra we are just here to help and share.
-nefy-
chellsbells
Rookie (LVL:3)

Re: Where to recharge and 1800 and 13 numbers still included?

Thanks for the help everyone Robot Very Happy

 

allntd
Rookie (LVL:3)

Re: Where to recharge and 1800 and 13 numbers still included?

The CRITICAL INFORMATION SUMMARY for prepaid 12 months SIM is unclear about the 13, 1300, 1800 calls.

 

Is 13, 1300, 1800 calls are included with prepaid 12 months SIM?

Regards

pvandenh
Community Founder

Re: Where to recharge and 1800 and 13 numbers still included?


@allntd wrote:

 

 

Is 13, 1300, 1800 calls are included with prepaid 12 months SIM?


Yes, they are included.

 


* I am a Boost Australia customer. This is a peer to peer community where users help each other.