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Virgin mobile LGK51 moved to Boost mobile

Virgin mobile LGK51 moved to Boost mobile

runamuck
Rookie (LVL:3)

Virgin mobile LGK51 moved to Boost mobile

so here is the story. I have a hard time connecting to your service. I was with virgin Mobile. It worked fine. Then you sent a new SIM card. I had it installed. Now I cannot download images, even with My own internet. I did ALL the trouble shooting they asked. I called your support, the manager lady said to call the manufacturer. Im a tech. I know that they cant change the network on a phone thats set. So! because you bought virgin I cant get service unless I buy a new phone which is utterly unacceptable. Why should I have to buy a phone for something Your company did?

1 REPLY 1
pvandenh
Community Founder

Re: Virgin mobile LGK51 moved to Boost mobile

Please note : These are the Boost Mobile Australia community forums  (note the .au in the URL).

For Boost Mobile US,  head to https://www.boostmobile.com


* I am a Boost Australia customer. This is a peer to peer community where users help each other.