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Two numBeRs

Two numBeRs

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Rookie (LVL:3)

Two numBeRs

Hello 

 

I switched over a few months ago and haven't really had any issues however it seems mine phone now recognises two number - the one I carried over and one I don't know but assume to be the number on the SIM I received. When I look at my contact details on the phone it shows this new number. Sometimes when I message or call people it comes from this number and not the number I use. Does anyone have any idea of why? 

Thanks 

2 REPLIES 2
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Community Founder

Re: Two numBeRs

Is it an iPhone by chance? Possibly it registered the iMessage and Facetime services on the temporary number. If so, this should help : https://support.apple.com/en-au/HT201349

 


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Highlighted
Rookie (LVL:3)

Re: Two numBeRs

Thank you! This seems to have solved the problem.