I have just transferred from telstra postpaid, obviously had to get a blank sim from boost. All transfered OK, but after talking to the call centre staff, apparently I can not get the $15 20GB+14GB deal because I transfered from Telstra, it is only if you buy the sim online, but I couldnt, as I needed a blank sim!
I am a new boost customer, this deal is for new customers... therefore I should be able to get it, there is nothing I can see on the page that says it is not applicable to people transfering from Telstra.
Not a great first impression, although Boost is owned by Telstra so I doubt they care.
I have just transferred from Telstra to Boost and could not get the deals advertised.
I was told it is because I have transfered from Telstra.
It does not state anywhere that the deals are not applicable if you transfer from Telstra.
Not good enough and is false advertising.
I intend to complain