Boost Mobile Community
Got a Question? Search Current Forums
cancel
Showing results for 
Search instead for 
Did you mean: 

TRANSFERRING FROM TELSTRA, NO HALF PRICE DEAL

TRANSFERRING FROM TELSTRA, NO HALF PRICE DEAL

Highlighted
Spectator

TRANSFERRING FROM TELSTRA, NO HALF PRICE DEAL

Hi,

I have just transferred from telstra postpaid, obviously had to get a blank sim from boost. All transfered OK, but after talking to the call centre staff, apparently I can not get the $15 20GB+14GB deal because I transfered from Telstra, it is only if you buy the sim online, but I couldnt, as I needed a blank sim!

 

I am a new boost customer, this deal is for new customers... therefore I should be able to get it, there is nothing I can see on the page that says it is not applicable to people transfering from Telstra.

 

Not a great first impression, although Boost is owned by Telstra so I doubt they care.

2 REPLIES 2
Highlighted
Spectator

Re: TRANSFERRING FROM TELSTRA, NO HALF PRICE DEAL

Same thing happened to me. They don't make that clear in their advertising!

Highlighted
Spectator

Re: TRANSFERRING FROM TELSTRA, NO HALF PRICE DEAL

I have just transferred from Telstra to Boost and could not get the deals advertised.

I was told it is because I have transfered from Telstra.

It does not state anywhere that the deals are not applicable if you transfer from Telstra.

Not good enough and is false advertising.

I intend to complain

 

https://www.tio.com.au/making-a-complaint