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Sim never arrived?

Sim never arrived?


Sim never arrived?



I ordered a SIM 10th Mar 2020 and it still hasn't arrived.  I live in Sydney CBD.  I've tried calling both numbers and the lines are busy.


Should I just cancel my payment as the service says it would be arriveing the next business day in metro and 2-7 days for other areas?  


I am currently paying a high contract which has ended last month so if I'm not going to get this SIM I'll just walk down to the shops and get onto another prepaid.


Please advise.


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