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Problems activating new sim

Problems activating new sim

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Rookie (LVL:3)

Problems activating new sim

Just bounght a new SIM expiry date 7 Dec 2020. Try to enter the number in the Activate screen but get told "The SIM serial or service number entered is invalid or is already active. "
Tried calling for Activation assistance but the options are more useless than a choclate teapot and I can't speak to a human.

What next?

1 REPLY 1
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Rookie (LVL:3)

Re: Problems activating new sim

Try calling TELSTRA. They helped me last time I was porting a number to my new Boost SIM.