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Paid 150 and activated - only got 80gig

Paid 150 and activated - only got 80gig

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Spectator

Paid 150 and activated - only got 80gig

Hi

 

Today I ported over from Optus. I activated a 2$ sim, bought the 12 months 80gig for $150 but only recieved 80gig.

How can I get my extra 40 gig from the promo please?

 

Thanks

3 REPLIES 3
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Community Founder

Re: Paid 150 and activated - only got 80gig

The bonus data is available only through the preloaded $150 sim pack (not via a $2 sim card + manual recharge).

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/

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Spectator

Re: Paid 150 and activated - only got 80gig


@pvandenh wrote:

The bonus data is available only through the preloaded $150 sim pack (not via a $2 sim card + manual recharge).


When I bought my $2 sim from woolies it said on the shelve ad to recharge $150 to get a bonus 40gb so how can this be true?

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Community Founder

Re: Paid 150 and activated - only got 80gig



When I bought my $2 sim from woolies it said on the shelve ad to recharge $150 to get a bonus 40gb so how can this be true?


I think the promo has changed over the last day or so (I have heard reports of the same promo you speak of).

Originally (when I replied) it was only for new customers who bought a $150 sim pack.

Best to contact Boost support if the bonus data is missing still after a few days.

 


This community forum is for Boost Australia queries only. I am a Boost customer, and my comments are purely voluntary. For Boost Support please contact PH 1258881 or https://livechat.boost.com.au/