My number is currently still in the process of porting after 8 days. I just don't even know if anything is happening. I've called multiple times to telstra, and they haven't given me any useful information. I was wondering if they eventually port your number after 7 days of waiting, or is this process just a lost cause.
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Sim still not activated, Telstra never called me back, so I decided to call them, 1.5 hours on hold later, they escalate the issue further and tell me to wait 3-5 business days for an update. I get an SMS the next saying that my port has been delayed, what a shock, and to call them to follow up on the delay.
So I slog through the Telstra waiting music for over an hour again to talk to a rep. The rep this time tells me that my issue was escalated to the wrong team and has moved the ticket to another one. Apparently, there is a glitch currently in their porting system which is causing delays for mobile ports.
I was assured that my sim would be activated within the next 24-48 hours. So that's where I'm at. I guess for all of you who are still experiencing delays should just try to call the Telstra porting team at 1800 631 334 so they can escalate your case as well (even though it probably won't do anything). Just hope you can be on hold for over an hour. Good Luck